Star rating is a simple way to gather ratings for several entities in the same question, such as asking respondents to rate different aspects of a product or service. 

To insert a star rating question, simply drag and drop the star icon from the sidebar into the survey editor. 

Then, specify your tested entities, or subquestions. To add subquestions, click the “+” below the last subquestion. You can use up to 7 subquestions. 

In some cases, you may want to use star rating as the question type, but apply it directly to the main question without adding subquestions. To do so, simply remove the two subquestion placeholders that were created for you by default. 

You can choose the number of stars presented to respondents. Locate the dropdown menu at the bottom of the question. You will find a list ranging from 2 to 10 stars, and then another list ranging from 2 to 10 stars where each scale contains an N/A option.

Respondents will be required to assign a star rating for each subquestion by clicking on the corresponding number of stars, or on the N/A button, in order to advance.

You can also change the order in which subquestions appear for each respondent by turning on global randomization. Even with global randomization selected, you can still anchor subquestions choices in place. Simply activate the anchor icon adjacent to the desired subquestion.

Questions, suggestions? Click the chat icon at the bottom right of this page or email us at support@aytm.com – we would love to hear from you!

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