Smiley rating is a simple way to gather ratings for several entities in the same question, such as asking respondents to indicate their happiness with different aspects of a product or service.

To insert a smiley rating question, simply drag and drop the smiley face icon from the sidebar into the survey editor. 

Then, specify your tested entities, or subquestions. To add subquestions, click the “+” below the last subquestion. You can use up to 7 subquestions. 

In some cases, you may want to use smiley ratings, but apply them directly to the main question without adding subquestions. To do so, simply remove the two subquestion placeholders that were created for you by default.

You can choose the number of emoticons presented to respondents by clicking the dropdown menu at the bottom of the question. 

Respondents will be required to choose a smiley face for each subquestion by clicking on it in order to advance.

You can also change the order in which subquestions appear for each respondent by turning on global randomization. Even with global randomization selected, you can still anchor subquestions in place. Simply activate the anchor icon adjacent to the desired subquestion.

Questions, suggestions? Click the chat icon at the bottom right of this page or email us at support@aytm.com – we would love to hear from you!

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