Troubleshooting

Janel Hagaman avatar Dominique Hernandez avatar Danielle Douris avatar +1
12 articles in this collection
Written by Janel Hagaman, Dominique Hernandez, Danielle Douris and 1 other

Launch Troubleshoot- Empty Fields

What to do when you receive a launch error that states you have empty text fields.
Danielle Douris avatar
Written by Danielle Douris
Updated over a week ago

Testing Skip Logic in Preview Mode

The skip logic applied to my survey doesn't work in preview mode
Janel Hagaman avatar
Written by Janel Hagaman
Updated over a week ago

How do I access my live link?

Where to access the live link for a List Survey
Dominique Hernandez avatar
Written by Dominique Hernandez
Updated over a week ago

My survey is live, can I add respondents?

How to add respondents to a live survey
Dominique Hernandez avatar
Written by Dominique Hernandez
Updated over a week ago

Didn't receive the activation email?

How to troubleshoot registering for an account
Janel Hagaman avatar
Written by Janel Hagaman
Updated over a week ago

Issues with saving your survey?

Janel Hagaman avatar
Written by Janel Hagaman
Updated over a week ago

Can I follow up with my respondents?

Contacting or following up with respondents.
Laura P avatar
Written by Laura P
Updated over a week ago

Issue With Registration Email

Why haven't I received my registration email?
Janel Hagaman avatar
Written by Janel Hagaman
Updated over a week ago

500 Error

Received a server error on the website
Janel Hagaman avatar
Written by Janel Hagaman
Updated over a week ago

AYTM Panel FAQs

Common FAQs about Skewed and Balanced surveys
Janel Hagaman avatar
Written by Janel Hagaman
Updated over a week ago

Stopping a Live Survey

How to stop a survey that has been launched
Janel Hagaman avatar
Written by Janel Hagaman
Updated over a week ago

Editing a Live Survey

Can I make changes to my survey once it is in field?
Janel Hagaman avatar
Written by Janel Hagaman
Updated over a week ago