When you send out a survey to our panel we don't allow the collection of personal identifiable information under any circumstance as it is against our Terms of Use (TOU) policy. 

Although you will be unable to personally contact respondents after the survey, we do offer an alternative.

You have the option/ability to create successive surveys to be sent out, a follow up survey. That being said, we cannot guarantee a 100% follow up rate for each subsequent survey. The follow up rate will depend on various factors including time between surveys and the incidence rate of the original survey. 

Follow-up surveys require hands-on assistance from AYTM, so if this path interests you feel free to reach out in chat or to support@aytm.com and we will be happy to help!

To learn more about on collecting personal confidential data, please check out the article below:

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