If you've included polarity scale questions in your survey, you can head over to the stats page to analyze the insights captured.
By default, results are presented in "Popularity" mode. You will see how popular each side of the scale was, or how many people left their slider on one side or another.
If neutral answers were allowed, some grey gaps may appear in the center of the chart, indicating the percentage of undecided respondents.
The table below will show you exact numbers and percentages of respondents in each group.
The slider at the top of the question allows you to change the rules of what you count as a neutral or undecided answer. It will work regardless of whether you allowed neutral answers or not in the survey. For example, if you move the slider to the plus or minus 25 position, the platform will treat any answers within a range of -25 to 25 as neutral.
Next, let's take a look at Intensity. Intensity mode incorporates the intensity of answers, or the degree to which respondents moved away from the center toward one side of the scale or another.
The default view is called Pairs and shows intensities of answers on both sides of each scale.
Deltas calculates the average of all answers and shows the resulting value on the chart.
For both Pairs and Deltas, you can further adjust the chart by choosing the mean or median option.
You can also filter your survey by the polarity scale question type with ease. To do so, click the funnel icon in the sidebar and navigate to the question you would like to filter. Then, restrict the range for each pair to the values you want to allow in your filter and click apply.
Keep in mind that in the survey widget, the scale ranges from 100 on one side to 100 on the other side, with 200 steps in total. However, in the filters on the stats page, the scale is expressed from -100 to 100.
Please also note that the stops on the sliders in filters will only show the values selected by at least one respondent.
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