|Trying to launch your survey and receive an error that says a different authoring package is required? You might have extended past the character limitations on a question or answer choice for a Lite membership - the error message will let you know!|
Upgrading your license
Sometimes when you create a survey, you may need a little extra wiggle room. You need to upgrade to an authoring account that can handle your needs.
If you are currently a Lite or Plus user and find that you need more capability than what your license offers, you can reach out to support directly. Visit the pricing page to see a full list of licenses.
If you have any additional questions please reach out to firstname.lastname@example.org or click the chat bubble at the bottom right to start a conversation. We look forward to hearing from you!