Skipper Autocode leverages AI to automatically detect themes in your response data and code them accordingly, or to bulk-add codebooks to individual questions in your survey.
Enabling Skipper Autocode
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On the Survey Editor page, when you first add an Open-Ended Question, Form Question, or Open-Ended answer option, a message will appear at the bottom of the page.
Note: If you did not enable Autocode before launching your survey and wish to use it, please contact your account manager or the Customer Engagement team for assistance in enabling it. |
Using Skipper Autocode
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To analyze and create codebooks using Skipper autocode, open the Coding pane in the left menu.
Note: Skipper autocode can review open-ended responses written in any language, and the corresponding codes displayed in the sidebar will be in English. |
Autocode Existing Codebooks
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Allow Skipper to analyze responses and assign codes to each response. Use an already existing codebook or manually create a codebook:
Note: Filtering to a particular question in the Autocoding Pane will not necessarily reflect that question in the main Open Ends report—you must use the main Open End report drop-down to change the page view. |
Guided Autocode
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Use Guided autocode to expand and refine an existing category. This process also allows you to create a codebook with a specific name for the category you wish to explore for a particular question. Use an already existing codebook or manually create a codebook:
Note: The new codebook may contain some of the same codes, but will also contain other similar themes detected in the comparison. |
Editing Existing Codebooks and Codes
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As always, if you dislike the way Skipper handled something, you can edit or delete items as needed. Codebooks:
2. With a specific question selected from the Verbatim drop-down, additional options appear:
Codes:
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Sentiment Analysis
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LLM-powered Sentiment Analysis enables Skipper to interpret and apply sentiment to unstructured data in open-ended responses. It can determine when sentiment analysis is appropriate, and gives users the ability to rerun and categorize the entire set of open-ended responses.
Note: To unlock the enhanced LLM-powered sentiment analysis, your account must have AI and Skipper enabled. Additionally, this feature is not applied retroactively to past surveys. If you'd like to apply the new LLM version to a previous survey, please contact our team. Learn more about Sentiment Analysis here. |
Autocode in Virtual Questions
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Autocode is available in Virtual Questions as a Codebook preset that automatically generates and assigns codes for efficient correlation analysis.
Note: If a user renames a code, it will automatically update in Virtual Questions. |
Autocode in Correlation Finder
Note: If a user renames a code, it will automatically update in Correlation Finders. |
Logic for Codes and Codebooks
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Exporting Verbatim Responses
There are two ways to download verbatim responses, along with their Codebook and Codes: By individual questions or for the entire survey.
To export by individual questions:
- Scroll an open-ended question from your quant report.
- Click the Export icon and a drop-down menu will appear.
- Select the desired report:
- Download all verbatim (CSV)
- Download all verbatim with codes (CSV)
To export verbatims for the entire survey:
- Open the Verbatim page of your stats page.
- Click the Export icon in the left menu to open the Export Comments pane. From here you can can select any desired export.
Note: To export verbatim responses along with their codebook and codes, select Excel Coded Maps, Raw CSV, and Excel RAW.