Skipper Chat

Skipper’s Chat puts an AI assistant and live human support one click away on every platform page. The chat adapts to your context—offering survey-design help in the Editor, conversational analytics on Stats, and general platform guidance elsewhere. In this section you’ll find information about: platform help (contextual answers from the aytm knowledge base and FAQ with Zendesk escalation), Smart Review (pre-launch checks that detect logic errors, unclear phrasing, tone mismatches, and length issues and provide actionable methodological recommendations), open-ended response chat (ask questions about verbatim respondent answers, not summaries), and cross-survey querying across your entire study library.