When the selected fielding country only offers one, non-English language, but you want to program and analyze your survey in English, use the Translation tool to set your Researcher language to English.

Setting EN as Researching Language

Select a country from the Country/language drop-down, and set up your Target Market page. Click Write Survey to proceed to the Survey Editor. Before you begin programming the survey, click on the Languages button in the upper right corner of the Survey Editor. Click the Language dropdown and select Set EN as Researcher Language. This will create two columns, designating English as the researcher language, and original fielding languages the respondent language. Note: the English version will NOT be shown to respondents, but will appear in the Survey Editor and the Results page only.  Helpful Hint: Sometimes mistakes happen! If your “researcher language" is accidentally programmed in the wrong language, the platform will detect this and provide an additional option in the Language drop-down menu. Select Translate this column to _ to update the researcher language to the country selected in the Target Market Page.

Researcher Language Auto Switch Warning

When cloning a survey from one country to another, especially when the destination country supports only a single language, you may encounter a language mismatch warning in the Survey Editor. This feature helps ensure that the survey language aligns with the selected fielding country.

For Example:
If you clone a survey originally fielded in the US (English) to Italy (Italian), the system will detect a mismatch and display the following warning:

“Language mismatch detected. Language is currently set to Italian, but the survey below appears to be written in English.”

You will be presented with two options to resolve the mismatch:

• Translate from English to Italian: Automatically translate the survey content to match the language setting on the Target Market page.
• Save English text as a separate survey locale: Preserve the original English content by moving it to a new translation column, allowing Italian to remain as the researcher language.
  Note: If selected, in the Translation Table, click the English language drop-down and select Set English as the researcher language, or Translate and copy from this column to the other language column.

These options help streamline multilingual survey setup and reduce launch errors due to language inconsistencies.

Learn more about Multilingual surveys in the Lighthouse Academy!