You followed all the steps to register and you're ready to start your survey, but the activation email hasn't arrived. Here's what to do.

First, Try These Steps

1. Check your junk or spam folder.
2. Wait a few minutes — sometimes delivery takes a little longer than expected.
3. Don't hit the resend link unless it's been over 30 minutes. Too many requests can delay the activation email further.

Still Nothing?

1. Click the Chat with us at the top of the page — we can resend the link or activate your account manually.
2. Outside our service hours (9am–9pm ET)? Send a chat message or email support@aytm.com and we'll respond as soon as we're back online.