Explore with Skipper: FAQ

Q: Can I edit or delete the insights generated by Explore with Skipper?

Yes! Just like a Storytelling Note, click the pencil icon on the right side of the Question header to add to, edit, delete, and format the text. Then, don't forget to save your report, and your findings with it.

 

Q: Skipper is enabled, but why don't I see the Explore with Skipper button? 

Even if Skipper is enabled for your account, you may not have enough data for it to work properly yet. Explore with Skipper requires a minimum of 25 responses to begin generating data. 

Q: Does Skipper support verbatim coding? 

While Skipper was designed with verbatim coding in mind, it does not currently perform it. We do plan to introduce various forms of verbatim coding in the coming months. Stay tuned, or reach out if you'd like our team to do it for you.

 

Q: Is Skipper learning from my data?

Currently, Skipper does not directly learn from the data you enter in surveys or text fields. However, we, as a company, do analyze aggregated and anonymized usage patterns (as well as individual client data and use cases) to understand platform use and identify areas for improvement. Our aim here is to make Skipper better for everyone.

 

Q: Does Explore with Skipper work with all question types?

Not yet. Currently, Explore with Skipper is compatible with the following question types, as well as Virtual Questions:

• Radio button
• Check box
• Combobox/Cascade
• Reorder/Ranking
• Open Ended
• Sliders
• Progressive Matrix
• Star/Smiley
• Distribute
• Side by Side
• MaxDiff

Note: Currently, Prequalification questions (PQs) are not compatible with Explore with Skipper.