Images are a great way to help respondents visualize something you're trying to get across. Use images to present a new concept, show a new product, or introduce new ideas. There are several ways to add images to a question or answer option.

For most question types, the platform supports PNG, JPEG, GIF, SVG, PDF, TIFF, and BMP. Images should be a minimum of 600px but no more than 3600px. Keep in mind that larger images may take longer for respondents to load.

Adding Images One at a Time

1. Click the camera icon to the right of the Question field or the respective Answer field.
2. Select a file from your computer and click Open.

Adding Images in Bulk

1. Select one or multiple images on your computer.
2. Drag the image files to the appropriate destination.

⚠️ Note: If you select multiple files and drop them onto an answer option, they will load as respective answer options in the order they appear on your computer.

Customizing Image Views

1. Hover over an uploaded photo and activate checkboxes to allow respondents to Expand the photo, Scroll on a particularly long photo (such as an infographic), or Delete the image.

Using Image Grids

Images display as thumbnails by default; rolling over or clicking an image enlarges it. Create an image grid to view answers as larger pictures instead of a text list with thumbnails.

1. Click the Image grid columns menu at the bottom of a question.
2. Select the number of columns you'd like your answer images to appear in.

⚠️ Note: The Image grid columns dropdown populates based on the number of answers programmed in the question.

Reusing Images

To use an image more than once, drag and drop images from one question to another, or clone the question with the images populated by double-clicking the question handle.

Expanding Images

Expanding or enlarging images makes the respondent experience more engaging.

1. Click the camera icon to upload a picture, or drag and drop a file from your hard drive into the desired question or answer field.
2. Hover over the image thumbnail in the Survey Editor and check the box next to Expand. Expanded images display at full size for every respondent, ensuring they don't miss anything important.

⚠️ Note: When respondents encounter a Radio Button, Checkbox, or Reorder question type with expanded images, they can click anywhere on the image to select that answer option. To view the zoomed-in image, they must click the magnifying glass that appears over the image.

GIFs

GIFs (graphics interchange format) are a great way to demonstrate something in a short time frame, making them perfect for surveys. They generate more interest than a static image, are easy to consume (better respondent retention means better data), and can have a strong emotional impact that makes your content relatable to your target market.

To add a GIF to your survey:

1. Make sure the GIF is saved with the correct file extension (.gif).
2. Select the image from your hard drive to add it anywhere you can add images in your survey, or drag and drop it into place.
3. Hover over the GIF and choose Expand to auto-play the GIF within a question or answer option. If you don't expand, the GIF will only play when a respondent hovers over the image.

⚠️ Note: GIFs will not be animated in the Survey Editor — use Quick Preview (or any preview mode) to test them. GIFs play automatically if expanded, or on hover over the thumbnail in most question types.

If you have any questions, reach out to support@aytm.com or click Chat with us at the top of the page.