Thinking about Upgrading?
Error Messages
| Trying to launch your survey and receive an error that says a different authoring package is required? You might have extended past the character limitations on a question or answer choice for a Lite membership - the error message will let you know! |
Upgrading your license
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Sometimes when you create a survey, you may need a little extra wiggle room. You need to upgrade to an authoring account that can handle your needs. If you are currently a Lite or Plus user and find that you need more capability than what your license offers, you can reach out to support directly. Visit the pricing page to see a full list of licenses. |
If you have any additional questions please reach out to support@aytm.com or click the chat bubble at the bottom right to start a conversation. We look forward to hearing from you!