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  1. aytm Help Center
  2. Knowledge Base
  3. Open Ended Responses

Articles in this section

  • Open Ended Responses: Overview
  • Open Ended Responses: Searching and Filtering
  • Open Ended Responses: Responding and Sharing
  • Overview of Tags
  • Searching Tags
  • Filtering with Tags
  • Bulk Actions for Tags
  • Virtual Questions and Tags
  • Open Ended Responses: Sentiment Analysis

Overview of Tags

Tagging is a valuable way to organize responses to open-ended questions as it allows you to label and categorize insightful comments provided by respondents. Using tags can help you save time uncovering common themes present in your data set. 

 

 

 

1. Accessing Tags

  1. From the Stats page, click the Comments icon below the header, or on the right side of a question header.
  2. Click the tag icon in the left menu. 
Snag_2ed0ae7d.png

 


 

2. Adding Tags

There are three ways to add tags to open-ended questions. First, you can build out your tag list in the column to the left of the comments.

  1. With the Tag interface open in the left menu, click Add a new tag to activate a text field.
  2. Type your tag in the field.
  3. Click Ok to save, and your tag will populate as a list containing both the name of the tag and number of times it has been assigned to a comment. 
Snag_2ed21706.png

 

Second, you can add tags directly to a comment.

  1. Within a comment, click the add a tag field.
  2. Select a tag from the list, or begin typing a tag in this field.
  3. Press Enter to add the tag to both the selected comment and the list in the left-hand column.

Notice that this allows you to add tags both to comments and populate the list on the left-hand simultaneously.

Snag_2ed45fdd.png

 

Finally, you can add tags by dragging-and-dropping.

  1. Drag a tag from the left-hand column and drop it directly on the drop-target any comment.
2023-07-26_10-25-02.gif

 


 

3. Removing Tags

  1. Locate and click the small “x” that follows the label. This will remove the tag from the specific comment.
Snag_2ed833f7.png

 


 

4. Renaming Tags

  1. Hover over the tag you would like to rename to illuminate the gear icon.
  2. Click the gear icon to open the bulk actions menu.
  3. Select Rename the tag, and make the edit.
  4. Click Confirm update. The updated tag will replace the original throughout the open-ended comments. This operation may take a moment depending on how often the tag was used. 
Snag_2eda3a37.png

 


 

5. Toggle Tags On / Off

  1. Click on the tag icon in the search tool bar. This allows you to modify how the page is viewed depending on your preference.
Snag_2ede7ece.png
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