What if I adjust the fielding country after a translation has already been added?

No worries! Click the Languages button to see columns for your researcher language, the new available language, and the previously translated language.

⚠️ Note: You must delete the column with the unavailable language from the draft before launching your survey.

What if my survey only has one language available, but I'd like to use English as my research language?

Easy fix! On the Survey Editor page, click the Languages button in the top right corner, or above any question. Click the language dropdown and select Set EN as researcher language. Learn more in Setting English as Researcher Language.

Does Skipper replace my need for a translator?

Not necessarily, but it can reduce the cost. Instead of hiring someone to create an entire translation from scratch, you may only need a translator to review the translated text — saving both time and money.

Is Skipper learning from my surveys or the text I enter?

We don't use the specific content of your surveys or text inputs to train Skipper at this time. We do store this data internally for the purpose of providing our service, troubleshooting issues, and improving our platform. Please refer to our Terms of Use and Privacy Practices, and reach out to your Account Manager if you have any questions.

What language model is Skipper using?

We're AI-agnostic. We experiment with and use a number of leading LLMs, including Claude through Anthropic and OpenAI's ChatGPT via our Azure hosting environment. More details about our subprocessors can be found here.