You can change your aytm password from your Profile page, or reset it from the login screen if you've forgotten it. Both routes send you a secure email link to set a new password.
In This Article
Changing Your Password
Your password is managed from your Profile page.
- From the top navigation, click ACCOUNT and select Profile—or click Profile in the left sidebar.
- Under Security & Privacy, click Change password.
- You're taken to the password-reset page with your email already filled in. Click Retrieve Password to send yourself the reset email.
- Open the email and follow the link to set your new password.
⚠️ Note: If you sign in through single sign-on (SSO), you manage your password through your SSO provider, not through aytm. The Change password link on your Profile page is greyed out, and entering an SSO email on the password-reset page returns the message "Please reset your password via your SSO provider".
💡 Tip: Passwords can expire. When yours is near or at expiry, you'll see a note under the Change password link on your Profile page—that's your cue to update it before you're locked out.
Forgotten Password
If you can't sign in, reset your password from the login screen:
- Click Login from the top of any aytm page.
- Enter the email address you signed up with and click Forgot?
- Click Retrieve Password—our system sends you an email to set up a new password.