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  1. aytm Help Center
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  3. Building Surveys

Articles in this section

  • Edit Appearance on List Surveys
  • Setting English as Research language
  • Building a Multilingual List Survey
  • Building a Multilingual Panel Survey
  • List Survey FAQs
  • How to Soft Launch a Survey
  • Data Quality Control Checks
  • Keyboard Shortcuts
  • Collecting Personal Information
  • List Survey Sample Validations
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Comment Collaboration

Collaborate with your team or client using our Comments feature. Comments can be added at the overall survey level or attached to individual questions. Anyone to whom you grant access to a Survey Editor page (through share links or as an aytm Account Team Member) will be able to review and add their own comments. 

 

Navigating the Comments Pane

  1. On the Survey Editor page, click the Comments button in the Collaboration Tools menu on the right side of the page.
  2. Click the magnifying glass icon or type keywords into the search bar to find specific comments and replies.
  3. Select the checkmark icon to view Resolved comments and replies.
  4. Click the bookmark icon to view comments and replies Saved for later. 
  5. Click the appropriate icon a second time to return to All Comments.

Note: As you add or rearrange questions in your survey, comments will stay assigned to the question to which they were first attached. If a question with a comment is removed, the comment will move to the bottom of the pane under Deleted comments.

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Leaving Comments

  1. Click the Comments icon to the right of a particular question, or the Comments button in the Collaboration Tools menu on the right side of the page.
  2. Click Add new to attach an overall comment to the survey, or click on the comment icon relative to a specific question to attach a comment to it. 
  3. Click Write reply to reply to a comment and start a thread associated with a question.
  4. Click the right-pointing arrow to expand or collapse a thread of replies.
  5. Click the send icon or control + enter on your keyboard to publish a comment or reply.
  6. Click the emoji icon to assign an emoji reaction to a comment or reply.
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Managing Comments

If you are the author of a comment:

  • Click the ellipsis that appears upon hovering over a comment to Edit or Delete the comment. 
  • Click the checkmark icon to Mark as Resolved. 
  • Click the bookmark icon to Save for later. 
  • Click Write a reply relative to a particular comment to start a thread associated with a question. 
  • Click the emoji icon to assign an emoji reaction to the comment.

Note: Comments tagged as Resolved or Saved for later can be applied as filters for comments along the top of the pane. For further guidance, review Navigating the Comments Pane.

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Receiving Feedback with Comments

  1. Click the download icon in the left menu pane next to Quick Preview.
  2. Click the Generate button in the Collaborate section of the tab.
  3. Click the same button now labeled Copy.
  4. Share the copied link with those from whom you wish to receive comments.
copied.gif

 


 

Exporting Drafts with Comments

1. Click on the download icon in the left menu pane next to Quick Preview. 

2. Check the box next to Comments (if it's not already checked).

3. Click the drop-down menu to select from Word or PDF file types, and click download.

export.gif

 


 

Permissions in the Survey Editor Comments Pane

Here's an overview of the actions different users can perform in the survey editor comments pane:

  • Survey Owners (Editors): Completely control all comments, including creating, editing, resolving, unresolving, deleting, and replying. They can also copy and export drafts with comments.
  • Users with Editing Permissions: Can perform all functions except editing others' comments. This includes creating, resolving, unresolving, deleting, and replying. They can also copy and export drafts with comments.
  • Survey Viewers with aytm Accounts (No Editing Rights): Can create, edit, resolve, unresolve, and delete their comments. They can also reply to all comments and copy and export drafts with comments.

  • Guest Viewers: Have the same permissions as survey viewers for their comments, however, they cannot resolve, unresolve, or delete others' comments.

If you have any other questions, please feel free to reach out in our online chat and one of our client support technicians will be happy to assist you!

 

 

 

 

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