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  1. aytm Help Center
  2. aytm Knowledge Base
  3. Open Ended Responses

Articles in this section

  • Open Ended Responses: Overview
  • Open Ended Responses: Searching and Filtering
  • Open Ended Responses: Responding and Sharing
  • Overview of Verbatim Coding
  • Searching and Filtering with Codes
  • Bulk Actions for Verbatim Coding
  • Virtual Questions and Verbatim Coding
  • Open Ended Responses: Sentiment Analysis

Open Ended Responses: Overview

Elicit written feedback from survey respondents by using Open-ended questions.

 

 

1. Accessing Open Ended Responses

To view all fielded results, begin from the Stats page in the Original - as fielded default report.

  1. Click on the Verbatim icon below the header.
  2. Click the drop-down menu to the right of the search bar to view 50, 100, or 250 comments per page.
  3. Navigate between pages using the arrows to the left and right of the page number.
2025-04-09_11-01-31.png

 


 

2. Filtering Responses

  1. Click the All Questions drop-down menu in the filter tools, and select a specific question or variant from the list to narrow down the view of available responses.
  2. Click the drop-down again, scroll to the top, and select All Questions to remove the filter.
2025-04-09_11-03-25.png

 


 

3. Sorting Responses

By default, responses are Sorted by ID, and group together each respondent’s answers for all open ended questions asked in the survey, starting with the first response recorded.

  1. Click the Sorted by ID drop-down menu in the filter tools to view alternate sorting options.
  2. Select Sort by time to organize based on the time each response was logged. The down arrow indicates that the oldest comments are displayed at the top; toggle the down arrow to display newest comments first.
  3. Select Sort by length to organize open ended responses by the number of characters in the response.
  4. Select Sort by kudos to show comments with Kudos first, in descending order, or show comments with kudos last.

2025-04-09_11-04-26.png

 


 

4. Showing Traits

There are two ways to view the traits of a respondent on the open-ended comments page.

  1. Click the avatar icon in the menu at the top of the page to see traits for every respondent. Click the icon again to hide traits.
  2. Click the avatar icon to the left of an individual Response ID to see traits for just that individual. Click the icon again to hide traits.
OE5.png

 


 

5. Verbatim Coding

Verbatim Coding is a valuable way to organize responses to open-ended questions. By labeling and categorizing insightful comments from respondents using codes, you can save time by efficiently identifying common themes within your data set.

  1. From the Stats page, click the Verbatim icon below the header, or on the right side of a question header.
  2. Click the Coding icon in the left menu. From here, create codebooks and add codes to organize open ended responses.

Note: Learn more about Verbatim Coding and Skipper Autocode in the aytm Help Center!

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