Elicit written feedback from survey respondents by using open-ended questions.

Accessing Open Ended Responses

To view all fielded results, begin from the Stats page in the Original - as fielded default report.

1. Click the Verbatim icon below the header.
2. Click the dropdown to the right of the search bar to view 50, 100, or 250 comments per page.
3. Navigate between pages using the arrows to the left and right of the page number.

Filtering Responses

1. Click the All Questions dropdown in the filter tools and select a specific question or variant from the list to narrow down the view.
2. Click the dropdown again, scroll to the top, and select All Questions to remove the filter.

Sorting Responses

By default, responses are Sorted by ID, grouping together each respondent's answers for all open-ended questions in the order they were recorded.

1. Click the Sorted by ID dropdown in the filter tools to view alternate sorting options.
2. Select Sort by time to organize based on when each response was logged. The down arrow indicates oldest comments first; toggle the arrow to display newest first.
3. Select Sort by length to organize responses by the number of characters.
4. Select Sort by kudos to show comments with kudos first (descending) or last.

Showing Traits

There are two ways to view respondent traits on the open-ended comments page:

1. Click the avatar icon in the menu at the top of the page to see traits for every respondent. Click again to hide traits.
2. Click the avatar icon to the left of an individual Response ID to see traits for just that person. Click again to hide.

Verbatim Coding

Verbatim Coding is a valuable way to organize responses to open-ended questions. By labeling and categorizing insightful comments using codes, you can efficiently identify common themes within your data set.

1. From the Stats page, click the Verbatim icon below the header, or on the right side of a question header.
2. Click the Coding icon in the left menu. From here, create codebooks and add codes to organize open-ended responses.

Learn more about Verbatim Coding and Skipper Autocode in the aytm Help Center.